Here’s what our clients have to say about us…

Firstly a big shout out of gratitude to ‘operative’ who has done a really good job on my long list of requests despite restrictions on his time. I really appreciate his hard work and it was nice to hear the same from residents

Estie

Scheme Manager

I believe a huge thank you is in order as we have just received a call from a gentleman who visited Carlton house yesterday and wanted to say how impressed he was with the cleaning!! He said he has been visiting his friend for years and the communal areas have never looked so clean. We would all just like to say a massive thank you as this is exactly what we need from our contractors if we want to keep the high standard that we all work so hard for. Thanks again.

Chris

Managing Agent

Please thank your guys for the cleaning they did, the properties look a lot better now. I will be contacting your company again as and when we need the properties done again. Thank You.

Garry

Facility Manager Sussex based charity

Just to let you know the above has called in to say what a good job Carter and Faraday have done to the bin area, thought I would let you know as good to get good feedback and not a complaint.

Ann (SOHA)

Great start to a new contract, the standards have noticeably improved over night, very pleased.

South Of England Show Ground

Caretaker

Your window cleaner was polite and helpful, holding the door open for me because I am in a wheelcahir. He did a very good job while I watched him.

Raven Housing Trust

Tenant

The operative that attends our block does a great job, he is a lovely chap and is extremely thorough

CHA

Tenant

The new window cleaner is the best window cleaner she has ever had.

Rita

Housing Association Tenant

We love having our usual cleaner back, but thought you should know that I had really good feedback about the temporary replacement from residents. They have commented that the scheme was very kept clean i (they were concerned that it wouldn’t be up to the usual high standards). One of my residents referred to the temporary cleaner as a ‘gentleman’ and generally that he was very polite & helpful and although hardly saw him, could tell that he had been down their corridor (smelt nice, looked clean and bugs from the window sill removed!). He is a credit to your company and if possible, when our regular cleaner is next on holiday we would like to have him cover.

Estie

Scheme Manager

I was at Old Meadow on Wednesday. The grounds all looked very nice- best I have seen it for a long time.

Jane Egginton

Head of Corporate Support

I am happy with our new window cleaner and his work results. Very hard working and responsible guy. Thank you very much. I would be grateful if he could work and look after our windows permanently.

Jolanta

Facilities Manager

A fantastic job, everywhere looks lovely.

London And Quadrant Housing

Tenant Rep

Carter and Faraday have been responsible for our Citywide cleaning contract for our general need, sheltered and homeless accommodation as well as our own office space.  Throughout our contract we have been delighted with the standard of cleaning provided and the approach taken in day to day communications as well as their  training, development and support of their own staff.  Carter and Faraday have a comprehensive quality assurance procedures that involved regular audits and a can do spirit which is reflected in their committed workforce.

Lisa

Assistant Director, Housing and Business Development